The Bathtub Saga

This is the kind of thing I'll read later and delete, but in the meantime, I need to vent.

We bought a house in April that has a jetted tub. I'm the kind of person who uses a jetted tub. I know most people say they prefer showers over baths, or they never use their bathtub, but I do. A lot. Having a big bathtub, preferably jetted, was on our list of "wants" when we were house-hunting.

Since the day we closed escrow, I've been trying to clean the tub. When the jets are on, black gunky stuff comes out. I've tried everything imaginable and it doesn't get better. I've looked online and tried every suggested remedy. I've purchased special cleaners, all to no avail.

Finally I called the home warranty company. It hasn't been a pleasant couple of weeks where they're concerned. Essentially they don't care that the tub isn't useable. Their latest is that it is "maintenance" and they don't cover maintenance. There have been so many other things related to the bathtub they've told me they don't cover, I've come to believe they don't cover anything at all. Home warranties are just things sellers buy and offer, but they really don't mean a damn thing. If something breaks or doesn't work or isn't useable, you're essentially on your own.

And yes, I do understand that this is a first-world problem. But it's a problem for me nonetheless. I'm pissed and all I really want to do is go take a long soak in the tub and have the jets soothe the tension right out of me. But I can't. Because it isn't useable.